Access to Information

Access to Information: We’ve Come a Long Way and We’re Keeping on Track

Published date: Mar. 15, 2013

In December 2012, we were exceptionally pleased to be recognised by the Information Commissioner of Canada for pulling up our grade from a sobering F to a resounding A for responding to Access to Information requests.

Hubert T. Lacroix, President and CEO of CBC/Radio-Canada, sums up the challenging journey that everyone at the Corporation took to reach this point: “We had a tough start under Access to Information, but we’ve worked hard to turn the ship around. The Corporation has taken concerted action on multiple fronts to fix the problems we had responding to requests. Our commitment to transparency and accountability is ongoing and remains a top priority. It is front and centre in the objectives of every member of our senior management team. Getting an “A” was one thing. Maintaining it will now be our next objective. We have to continue to live up to this standard.”

For this very concrete improvement, the Corporation was also congratulated as a Finalist, selected from amongst more than 100 other competitors from across the country, in the recent IPAC/Deloitte Public Sector Leadership Awards.

To document how we corrected our approach to the Access to Information file, and to inspire our employees to keep on track so that we can continue to meet Canadians' expectations, we recently produced a video using in-house expertise. We invite you to take a look at it.

Quick facts

  • CBC/Radio-Canada received an “A” from the Information Commissioner of Canada for improved response to Access to Information requests.

  • CBC/Radio-Canada was selected as a Finalist in the 2012 IPAC/Deloitte Public Sector Leadership Awards for its successful approach to ATI.

  • We created an in-house video to document how we corrected our methods and to inspire our employees to keep on track.

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